![]() Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.If you have windows 7 drivers for the smart card you may also try installing the drivers in compatibility mode. ![]() ![]() You may also check for drivers using Windows Update. HP Support Solutions Framework - Windows Service, localhost Web server, and Software I would suggest you to visit the device manufactures website and check if latest drivers are available for smart card.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Press Ctrl+Alt+Del and choose Change a password. Changing the PIN The PIN for a virtual smart card can be changed by following these steps: Sign in with the old PIN or password. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. A TPM-based virtual smart card is labeled Security Device in the user interface. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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